Shipping policy
Shipping Policy
Where We Ship We ship worldwide to over 235 countries from our base in the United Kingdom.
Processing Times Orders are processed within 1–3 business days (Monday–Friday, excluding UK public holidays). You'll receive a confirmation email with tracking information once your order has been dispatched.
UK Delivery
- Standard Delivery: 2–5 business days
- Express Delivery: 1–2 business days (where available)
International Delivery
- Europe: 5–10 business days
- Rest of World: 7–21 business days
Please note that international delivery times are estimates and may vary due to customs processing in your country.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs. We recommend checking with your local customs office for more information before placing your order.
Tracking Your Order Once dispatched, you'll receive a tracking number by email so you can follow your order's journey.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at [your contact email] and we'll do our best to help.